At ALAMOUR, where timeless elegance meets modern glamour, we understand that the journey of your dream dress does not end at checkout. It culminates the moment it arrives at your doorstep, ready to transform your special occasion into an unforgettable memory. Our global delivery services are meticulously designed to mirror the sophistication and reliability of our collectionsābringing designer-style elegance directly to you, wherever you are in the world.
Our Promise: Whether you are a bride-to-be in Paris, a prom attendee in Sydney, or a modern professional in New York, we are committed to ensuring your meticulously crafted ALAMOUR piece reaches you with care, clarity, and efficiency.
Your Shipping Options: Tailored for Convenience
To serve our diverse, global clienteleāfrom fashion-forward trendsetters to discerning bridesāwe offer two streamlined shipping methods. Choose the option that best suits your timeline and needs.
š Standard Shipping (10-15 Business Days)
Ideal for when your celebration is on the horizon and you desire a balance of speed and value.
- Carriers: Premium services via DHL or FedEx for reliable, trackable delivery.
- Cost: A flat fee of $12.95 USD.
- Timeline: Your order is processed within 1-2 business days. Once dispatched, delivery typically takes 10-15 business days.
- Best For: Securing your Beaded Gown for a gala or your perfect Jumpsuit for a cocktail event with peace of mind.
š Free Standard Shipping (15-25 Business Days)
Our gift to you, making luxury even more accessible.
- Carrier: Economical and reliable service via EMS.
- Cost: COMPLIMENTARY on all orders over $50 USD.
- Timeline: Order processing takes 1-2 business days. After shipment, please allow 15-25 business days for delivery.
- Best For: Planning ahead for your Bridal Gown search or curating multiple pieces like a Cropped Top and Dress Pants for a sophisticated ensemble.
The ALAMOUR Delivery Experience: From Our Studio to Your Celebration
Every ALAMOUR pieceāfrom our signature A-Line Gowns adorned with 3D Floral details to our sleek Fitted Dressesābegins its journey in our curated collections. Upon receiving your order, our team dedicates 1-2 days to careful processing, ensuring your selected style and size are prepared with the utmost attention.
You will receive a shipping confirmation with tracking details as soon as your order is on its way, allowing you to follow its path from our hub in Chicago to your home. While we serve a global community, please note that delivery to a few remote areas may be subject to restrictions.
Hassle-Free Returns: Your Confidence, Guaranteed
Your complete satisfaction is integral to our vision of affordable luxury. If your purchase isn’t perfect, we offer a straightforward return policy.
- Return Window: 15 days from the date you receive your package.
- Condition: Items must be unworn, unaltered, and in their original packaging with all tags attached.
We recommend trying on your Glitter Gown or Fitted Skirt as soon as it arrives to ensure ample time for any necessary returns or exchanges before your event.
Worldwide Accessibility, Boutique Service
Born in Chicago but built for the world, ALAMOUR proudly ships across the United States, Europe, Australia, and beyond. Our digital-first model allows us to bring the boutique experience directly to you, eliminating traditional markups without compromising on the quality and detail you deserveāwhether you’re searching for a Sequined Gown or elegant Accessories.
Questions About Your Order?
Our dedicated customer service team is here to ensure your experience is as flawless as our gowns. For any delivery inquiries or assistance, please contact us at [email protected].
ALAMOUR ONLINE STORE
2815 Kembery Drive, Chicago, US 60601
We are honored to be a part of your celebration and look forward to delivering your moment of elegance.
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